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How We Protect Your Privacy

When you open an account with t9999 and fund it via JazzCash, Easypaisa or Raast, your payment details and account information are handled with the same care we…

Account securityPayment data handlingYour data rightsLive casino and slots
t9999 How We Protect Your Privacy
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How to Contact Us About Privacy

Live chat Our support team responds to privacy questions on the live chat within your account dashboard during operating hours.
Email request Send a data access or deletion request to our support email, and we'll respond within a timeframe set by local regulations.
Account settings Update your contact details, notification preferences and linked payment methods directly in your account profile anytime.
DATA SAFEGUARDS

How We Keep Your Information Safe

Encryption

All communication between your device and our servers uses industry-standard SSL encryption. Your JazzCash, Easypaisa and Raast transaction details are encrypted before storage.

Payment isolation

We do not store full wallet credentials or card numbers. Payment processing is handled by our secure gateway, and only transaction records are logged to your account.

Access controls

Your account is protected by your password and optional two-factor verification. Only you can see your deposit history, withdrawal records and account balance.

Retention policy

We keep account data active as long as your account is open. After closure, we retain records only where required by local law for dispute resolution or compliance.

Request your data

You can request a copy of all personal data we hold about you, including your account activity and payment history, by contacting our support team.

Right to update

You own your account details. Update your name, email, phone number and linked payment methods in settings, or ask our support team to make changes.

Privacy Questions Answered

Your wallet login credentials are never stored on our servers. When you deposit via JazzCash, Easypaisa or Raast, your bank processes the transaction directly. We only record the amount transferred and the timestamp. Full payment data remains with your bank.

Yes. Contact our support team and request a data export. We will provide a record of your registration date, account activity, deposit and withdrawal history, and any communications between you and t9999 within a timeframe set by local regulations.

We retain minimal data after closure for dispute resolution and to comply with local financial regulations. Inactive accounts are reviewed periodically, and older records are deleted where permitted by law. Contact support for specific retention details.

No. We do not sell your personal information. We may share anonymised game statistics with our provider partners to improve our lobby, but no identifying details are shared without your written consent.

Open your account settings and select the option to close your account. We will flag your profile for deletion and retain only records required by local authority. You can request accelerated data deletion by contacting our support team.

Change your password immediately and contact our support team. We can review your account logs, flag any unusual deposits or withdrawals, and help you recover your account. Two-factor verification adds an extra layer of protection.

Yes, we use cookies to remember your login, track your sportsbook and slot lobby activity, and prevent fraud. You can manage cookie settings in your browser, though some functionality may be limited. See your browser privacy settings for more control.